Privacy

 

Last updated 1 March 2024

Definitions

Company means Ameniti, Inc.

Website/Site means ameniti.com and amenitigpt.com   

New York Shield Act means Stop Hacks and Improve Electronic Data Security Act of 2019

CCPA means the California Consumer Privacy Act of 2018

GDPR means the General Data Protection Regulation of the European Union.

Introduction

Ameniti, Inc. (“company”/”we”/”us'”) takes your privacy seriously. We are committed to compliance with all applicable laws, regulations and rules governing the personal information we collect. Our commitment includes full compliance with the California Consumer Protection Act (CCPA), the New York Shield Act, and the General Data Protection Regulation of the European Union (GDPR), the UK General Data Protection Regulation, as well as with applicable federal and state requirements of the United States of America, and other jurisdictions in which we operate.

This privacy statement explains how we makes use of any information that you provide when visiting ameniti.com and amenitigpt.com (“our”/”this Site”), register for or use our services, email us, or submit data via this Site, as well as our commitment to, and procedures for, protecting personal data. We do not sell, rent or lease your personal information to any third parties.

This privacy statement, together with our Terms and Cookie Policy, govern our relationship with you in relation to this Site, our services, and all electronic communications. By visiting ameniti.com and amenitigpt.com you are accepting and consenting to the practices described in this Privacy policy.

Who We Are

Ameniti, Inc., is an US corporation with Registered Address 433 Broadway, New York, NY 10013, United States of America.

Information We Collect

Personal Data You Provide

When you complete our contact form, subscribe to our newsletter or email us via ameniti.com and amenitigpt.com, you provide us information, or identifiers, such as:

  • Your name

  • Your email address

  • Your phone number

  • Your newsletter/marketing preferences

When you create an Account, sign up for a free trial and subscribe to one of our Services via ameniti.com and amenitigpt.com, you provide us data that include identifiers, commercial information, financial data and location information, such as:

  • Your name

  • Your email address

  • Your phone number

  • Your location

  • Where your business or place of work is located

  • Your billing address

  • The Services you have viewed, tried and subscribed to, and when you did so 

  • Your credit card information (we accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. We do not see, receive or store any credit card information.

Automatic Technical, Analytical & Statistical Information

Certain technical information is collected automatically by Google Analytics when you visit our Site, purely for statistical and analytical purposes:

  • Internet protocol (IP) address

  • Geolocation

  • Device type and version

  • Operating system and platform

  • Browser type and version

  • Time zone setting

  • Language setting

  • Browser type, plug-in types and versions

  • Demographic information such as sex and age

  • Page response times

  • Download errors

Your Activity

We also collect website usage and behavioral information you generate when using our Site or open our newsletter, through Google Analytics and MailChimp, for statistical and analytical purposes:

  • Newsletter opens & link clicks

  • The URL clickstream to, through, and from our Site (including date and time)

  • Pages, posts, products, and photos you viewed, downloaded or searched for on our Site

  • Length of visits to certain pages

  • Page interaction information (such as scrolling, clicks, and mouse-overs)

Your logins, or attempts to login, to this Site are recorded to check for malicious activity and to protect the Site from specific kinds of attacks. These security logs are retained for 60 days and contain the following information:

  • Your IP address

  • Your user ID of logged in users

  • The number of login attempts

  • Log out requests

  • Requests for suspicious URLs, changes to site content, and password updates

Payment Information and Transaction Details

We accept payments through PayPal. When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information. Please see the PayPal Privacy Policy for more details.

Embedded Content From Other Websites/Third Parties

Articles on this Site may include embedded content (e.g. videos from YouTube, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an Account and are logged in to that website.

How and Why We Use Cookies

Cookies enable us to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. A cookie does not give us access to your computer or any sensitive information about you, other than the data you choose to share with us. For example, we use cookies to keep track of basket contents while you’re browsing our Site

This Site uses different types of cookies, some which are placed by third party services that appear on our pages:

  • Necessary Cookies: These cookies are essential in order to enable you to move around the Site and use its features. Without these cookies, services you have asked for cannot be provided.

  • Preference/Functional Cookies: These cookies allow the Site to remember your preferences, choices you make and information you have entered in a form, and provide enhanced functionality and personal features.

  • Performance Cookies: These cookies help to improve the performance of our Site. For example, they collect statistical information about which pages visitors go to most often and help us to provide a better user experience.

  • Marketing Cookies: These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers.

We share information about your use of our Site with our social media and analytics partners who may combine it with other information that you have provided to them or that they have collected from your use of their services.

For detailed information on the cookies we use and the purposes for which we use them, see our Cookie Policy.

How We Use Your Information

We use the information you provide for the following purposes:

  • Provision of Services: To create and manage your Account, provide and personalize our services, process payments, and respond to your inquiries.

  • Communicating with you: To provide you with information about your transactions and service-related announcements.

  • Promotion: To tell you about other products and services we think may be of interest to you;

  • Customizing the Services: To provide you with customized services such as personalized repeat visits to our Site;

  • Service Improvement: To improve our Site to ensure that content is presented in the most effective manner for you and for your device;

  • Security: To ensure the security and integrity of our Site.

  • Technical: To administer our Site and for internal operations, including measuring performance, maintenance, troubleshooting, data analysis, testing, research, statistical and survey purposes;

  • Third party relationships: To manage our vendor and partner relationships.

  • Enforcement: To enforce our Terms and other legal terms and policies.

  • Legal Obligations: To comply with applicable legal requirements, such as tax and other government regulations, industry standards, contracts and law enforcement requests.

We may combine information we receive from other sources with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

How and Who We Share Your Information With

We will only share your personal information with third parties when required by law to do so and under the following circumstances:

  • In order to provide you with the products and services that we offer, we may share your information with:

    • Affiliates, business partners, suppliers and subcontractors for the performance of any contract we enter into with them or you;

    • Data aggregators, analytics and search engine providers that assist us in the improvement and optimization of our Site and Services.

  • Third party plugins and social networks:

    • For example, we use the name and email address you provide when you subscribe to our services to send you newsletters or emails. Our Site also logs the IP address you used when you signed up for the service to prevent abuse of the system. Emails are sent through the Mail Chimp sending service. This service allows us to track opens and clicks on our emails. We use this information to improve the content of our newsletters. No identifiable information is otherwise tracked outside this Site except for the email address. You can remove your name from the subscription lists at any time by clicking on the unsubscribe link within the newsletter or emailing privacy@ameniti.com.

When we share personal information for a business purpose, we enter a contract with the third party that describes the purpose of the data sharing and requires both parties to keep the information confidential and only use it for the purpose of performing the contract. 

We do not sell or lease your personal information to any party.

Where and How We Store and Secure Your Information

All the information we collect is transferred to, processed and stored in secure data centers in the US. This means that the personal information we collect from you may be transferred to, processed, and stored at a destination located outside of the country where you live, and outside the UK and the European Economic Area (EEA). The data may also be processed by staff and contractors operating outside the US, the UK and the EEA who work for us or for one of our suppliers. Such staff may be engaged in, for example, the fulfillment of your order, the processing of your payment details, responding to customer queries, the provision of support services, or the improvement of our Services.

We take all steps reasonably necessary to protect against the unauthorized access of private information at any point during collection, transportation, and disposal, and to ensure that your data is treated securely and in accordance with this Privacy policy regardless of where your personal information is processed. To ensure adequate protection of your information, we rely on contracts that incorporate European Commission’s standard contractual clauses when transferring your information outside of the EEA, the UK and countries which are not covered by an adequacy decision. We also carefully select our vendors and business partners and set contractual safeguards to protect your data.

Although our Site is encrypted with SSL technology, the transmission of information via the internet is, unfortunately, not completely secure. We will do our best to protect your personal data, however, we cannot guarantee the security of your data transmitted to our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

How Long We Store Your Data

We retain your data for as long as your Account is active or for as long as needed to provide you with the Services. We also retain personal information for as long as necessary to achieve the purposes described in this Privacy policy, for example, to comply with our legal obligations, to protect us in the event of disputes, and to enforce our agreements and to protect our and others’ interests. 

The exact duration for which we keep your personal information depends on the type of personal information and why we need it. When determining how long to retain personal information, we consider factors such as the minimum retention period required by law or recommended as best practice, the period during which a claim can be made with respect to an agreement or other matter, whether the personal information has been aggregated or pseudonymized, and other relevant criteria. For example, we keep your email address as long as your Account is active and for a reasonable period thereafter in case you would like to re-activate your Account, while the period for which we keep financial transaction information is dictated by law (7 years). Likewise, when your free trial expires or you cancel your Subscription Services, we do not immediately delete your personal information but keep it for a reasonable period in case you come back

You may delete your Account by contacting us at privacy@ameniti.com and we will delete the personal information we hold about you (unless we need to retain it for the purposes set out in this Privacy policy).

Please note that in the course of providing the Services, we collect and maintain aggregated and anonymized information which we may retain indefinitely.

We have a system of retention periods in place to ensure that your information is only stored whilst it is required for the relevant purposes or to meet legal requirements. Where your information is no longer required, we will ensure it is disposed of in a secure manner. Security logs are retained for 60 days and backups for 30 days.

Your Data Access, Update, Portability and Deletion Rights

You may request details of personal information which we hold about you. If you would like a copy of the information held on you, please email us at privacy@ameniti.com. Please note that we reserve the right to request additional information from you to verify your identity before we can provide the information to you, or to your authorized agent if you are a California resident making a California Request or an EEA resident making a Subject Access Request. We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you.

For data portability requests, we will provide your personal information in a format that is readily usable and should allow you to transmit the information from one entity to another entity without hindrance.

If you believe that any information we are holding on you is incorrect or incomplete, please email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.

You have the right to request us to delete your personal information, subject to certain exceptions. However, we need certain personal information to provide you the Services and you may no longer be able to access or use the Services if you ask us to delete some or all of your personal information.

We endeavor to respond to California Requests or Subject Access Requests (SAR) within thirty (30) days of its receipt. If we require more time, we will inform you of the reason and extension period in writing.

When Will We Contact You?

We will contact you, using the email address or phone number you provided, to answer any inquiries you may have made, deliver the Services you have requested, for the performance of a contract we may have with you, or to provide customer or technical support.

We may periodically send you emails about new products and services, or other information, which we think you may find interesting, using the email address which you have provided, unless you have told us that you do not wish to be contacted in this way.

If you would like to change any of your preferences relating to the way in which we may use your information for direct marketing, then please update your user preferences or send an email to privacy@ameniti.com.

In the event of a data breach or misuse, we will inform our users of what happened and what we have done to put it right within 30 days.

Non-Discrimination

We do not discriminate against California, UK or EEA Residents for exercising their CCPA or GDPR rights.

This Policy Does Not Apply To Linked Websites

Our Site contains links to other websites. This Privacy policy applies only to this Site, so when you link out to other websites, you should read their own privacy policies.

Updates To This Policy

We keep our Privacy under regular review and we will place any updates on this page. You should check this page from time to time to ensure that you are happy with any changes.

This Privacy was last updated on March 1, 2023.

Contact

Questions, comments and requests regarding this Privacy are welcomed and should be addressed to privacy@ameniti.com.