Our Mission

Ameniti’s mission is to democratize Artificial Intelligence, with the end goal of making AI simple and effective for all businesses.

We want to level the playing field when it comes to automated customer communication management and business processes. We’ve developed and perfected turnkey solutions that harness AI to improve customer satisfaction and help our clients meet their revenue goals.

Born for the Hospitality Industry

Ameniti was first founded to serve hotels. Years of rigorous Natural Language Processing training has ensured that our automated communication and decision-making services are accurate, effective and practical. Our AI Chatbots are the best in the business. Management and guests alike have loved Ameniti’s ability to provide instant, all-channel answers with no staff involvement. 

We continue to deliver best-in-class AI solutions to hotels and hospitality management companies worldwide. However, we have broadened Ameniti’s scope far beyond our original vision, expanding to provide ready-to-use solutions for any business.

A Contactless Customer Experience

Based in NYC, the early epicenter of the COVID-19 pandemic in the US, Ameniti saw firsthand the need for automation, not only in the hospitality industry, but businesses in general.

We first responded to the pandemic’s outbreak by kickstarting an effort that helped turn vacant, struggling hotels into housing for essential workers and those who needed a safe place to quarantine. Ameniti’s automated solutions - think contactless check-in and virtual ordering - were especially useful given the need for a touchless customer experience.

At the same time, we witnessed businesses outside the hospitality industry struggle to implement contactless solutions. And we knew, given our expertise in AI-powered business processes and automated communication, that we could help.

Broader Applications

Although our services were originally geared towards hotels, we found that automated answers to messages, phone calls and voice search inquiries have a universal appeal. With our automated messaging, IVR and voice assistant integration, Ameniti could serve customers across all industries.

Ameniti’s solutions can help any business achieve its goals and communicate with current and potential customers. As of Spring 2020, we have transformed our bottom line from “AI for Hospitality'' to “AI for All.”

Partners and Integrations

We’re proud of our relationships with the best in the business. Here is a selection: