Imagine automated call answering that eliminates wait times and reduces workload. This is IVR.

Texting is an important part of Customer Communication Management. Learn more about how this channel can help your business.

Big news: We’re expanding our services from the hospitality industry to every industry. Here’s how it works.

Guests are ready, willing, and even excited to use chatbots. Read on to see how today’s consumers really feel about chatbots, and the considerations you should make before implementing one in your hotel.

It’s that time of year again. We’re here to show you how to make the most of the peak holiday season for your guests, staff and bottom line.

What if we told you that technology could be used to forge a deeper connection with your guests? When properly implemented, tech can have a transformational impact on both customer service and guest experience.

Welcome to the Ameniti Blog! We are excited to bring you the latest in Artificial Intelligence, tech and business.