Implementation

Week 1: Requirements and Design

Launch session.

Meeting of both teams to adjust the schedule and review the infrastructure.

Requirements session.

Joint definition and documentation of use cases.

Weeks 2 and 3: Solution Development

Implementation of the use cases defined through the latest functionalities and best practices.

Week 4: Solution Review

Demo of the configured solution to ensure a clear understanding of the functionality and user experience.

Preparation for acceptance tests.

Documentation of acceptance criteria and test cases.

Week 5: Training and acceptance tests

Acceptance test.

Support during the acceptance testing process to ensure the successful completion of the solution before going into production.

Training sessions for administrators, supervisors and end users.

Week 6: Production

Availability of the solution in production.

Preparations to ensure that the customer's equipment is ready for use of the solution.

Support and supervision of your team and your clients while they experience the solution.

Weeks 7-10: Post-Startup Support

Daily check-ins

The support team will conduct daily checks during business hours with your desired contacts to adjust settings.

Post-commissioning support contacts

Solution improvement based on cases with real users.