Guest-Facing AI Agent for Hotels
Handles guest requests and dispatches tasks autonomously—with human handoff—while keeping your PMS in sync in real time.
Compliant, secure, enterprise-ready. Built on a decade of guest-facing AI expertise.
Power Your Hotel with Data
Ultrapersonalization — Memorable stays, every guest
Conversational Sales — One-to-one guest engagement
Smarter Operations — Actionable team & room insights
Everything Your Hotel Needs
Autonomous Direct Bookings, Ultrapersonalized Stays and Smarter Operations
Guest Notifications
Automate the Guest Journey—building a one-to-one relationship from booking to the next stay.
Bulk segmented messaging for service alerts, hotel offerings, and conversational booking campaigns
Need anything else? We're here to help! Just message us anytime here: https://amenit.net/28LDo
Conversational AI
Answer questions and handle requests end-to-end—multilingual, so guests feel at home speaking their language.
Task Management
Automations
Do the work, not just the chat.
AI Concierge
Meet Every Guest, Everywhere
Our AI platform seamlessly connects with all your hotel’s communication channels-today, and tomorrow.
AI Agents
Direct bookings from ChatGPT, Claude… and AI Agents
Live availability & pricing
Secure flows: identity, payment, confirmation
End-to-end updates back to PMS
Messaging
Multi-platform text and rich media
Voice
AI-powered voice assistance and calls
Other channels
Guest touchpoints and engagement
Memorable Stays, Measurable Results
One-to-one personalization meets day-to-day operational intelligence.
Guest Personalization
Make every interaction relevant—and revenue-driving
Present the right offer at the right moment to sell the next stay
Know to Manage Better
Turn data into daily improvements
Team performance: response times, SLAs, resolution rates
Room insights: actionable metrics for operations & maintenance
Future-Proof AI Platform
Invest once in technology that evolves with the latest AI advances
LLM-Agnostic
OpenAI, Anthropic, Google & beyond
No Vendor Lock-in, No Tech Debt
Always run the best-performing AI
Enterprise Controls
Compliance, privacy, audit trails, human-in-the-loop
API-first & PMS Integration
API-first & PMS-friendly: built to work with your stack (Opera Cloud, Synxis, FreedomPay, etc.)
Enterprise-Ready Platform
Scale securely, integrate seamlessly with your existing hotel tech stack.
Built for Hotels of Every Size
From boutique properties to global chains, hotels trust Ameniti to deliver exceptional guest experiences and operations
Forward-Thinking Hotels
Leading hotel brands trust Ameniti for mission-critical guest operations
Boutique Properties
Personalized service at scale with AI that understands your unique brand
Hotel Chains
Consistent guest experience across locations with centralized AI management
Trusted by Leading Brands
